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Jane & Harriet 
I work with many leaders, all aspiring to become more engaging, inspiring, motivational, and impactful – but it all comes down to one thing – EI Emotional Intelligence. 
 
If you do not understand yourself, how can you begin to understand and relate to others? But what is it? How do we get it? And more importantly, how do we apply it? 

Synergy10 Performance Model 

Emotionally intelligent leaders are aware of their impact on others. They are conscious of how their emotional state is highly influential on their team’s decision-making, cognition, and performance.  
 
They use their capacity to selectively generate emotions to energise their team or to inspire confidence. 
 
Emotional intelligence and is one of the most sought-after interpersonal skills in the workplace.  
 
In fact 71% of employers value emotional intelligence more than technical skills when evaluating candidates. 

Emotional intelligence is typically broken down into four core competencies: 

Self-awareness - Self-awareness is at the core of everything. It describes your ability to not only understand your strengths and weaknesses, but to recognise your emotions and their effect on you and your team’s performance. 
Self-management - Self-management refers to the ability to manage your emotions, particularly in stressful situations, and maintain a positive outlook despite setbacks. Leaders who lack self-management tend to react and have a harder time keeping their impulses in check. 
Social awareness - Social awareness describes your ability to recognise others’ emotions and the dynamics in play within your organisation. Leaders who excel in social awareness practice empathy. 
Relationship management - Relationship management refers to your ability to influence, coach, and mentor others, and resolve conflict effectively (research shows that every unaddressed conflict can waste up to eight hours of time in unproductive activities, putting a drain on resources and morale). 

How Emotional Intelligence can make Leaders more effective 

While you might excel at your job technically, if you can’t effectively communicate with your team or collaborate with others, those technical skills will get overlooked. By mastering emotional intelligence, you can continue to grow your own personal development and that of your organisation. 
 
Tips to becoming more emotionally aware: 
 
Understand yourself more – self-awareness – seek feedback, reflect, and take stock of your own feelings and emotions. 
Manage your emotions – ensure you are responding and not reacting to situations. 
Focus on the outcome. 

About the author 

Synergy10 is a proud people partner to our clients. We engage, understand, support and deliver to enable people to be the best they can. We create, faciliate and support your people strategy. Your business is the people within it. 
 
We provide personal development 121 coaching, bespoke training programs and mentoring to bring out the untapped potential in people. 
 
Making leaders more effective and more productive. 
 
You can find me on the web at www.synergy10.co.uk, or email me at hello@synergy10.co.uk 
 
Contact me directly on 07702 775636. I am delighted to connect with people. 
Please enter your details in the box below if you’d like to hear more about upcoming webinars. 
Tagged as: Communication
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